Slough Council tenants have their say as new survey launches

People paying rent to Slough Council are being offered a chance to have their say.

The 7,035 leaseholders and tenants will be soon sent a survey which will help shape the future of the housing services in the borough.

Overseen by an independent organisation the survey asks a variety of questions about how tenants and leaseholders feel about housing services as well as their own personal experiences. All answers will remain confidential.

If tenants and leaseholders complete the form they will also be put into a draw to win one of three £50 shopping vouchers.

It can be completed online or if the paper survey is filled in, it can be returned freepost.

Nigel Pacey, the independent chair of the council’s Resident Board said: “We’re inviting you to say what you think about the services you receive and what Housing Services is getting right and where they need to get better.”

Questions will include how easy it is to contact and work with housing services and the property and maintenance partners, Osborne Property Services Limited. Other areas being asked about include how the coronavirus public heath emergency affected services.

The survey, which will take approximately 10 minutes to complete, will start to be sent out to residents electronically this week. Paper surveys will be sent out next week.

All responses have to be submitted to the council by Friday, September 18.

The results will be shared with tenants and leaseholders through the Housing Highlights magazine.

Slough Observer | News