Sabrina Kelly lives on the top floor of a flat on Ronaldsay Spur with her partner and four children who all have complex special educational needs.
She told the Observer her youngest son has little understanding of danger meaning he has to be constantly supervised near top floor windows and stairs.
But despite her attempts to show the council proof of this, Ms Kelly says it has told her she has a wait of more than 300 weeks for a new home.
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She said: “It’s quite stressful. I’ve explained to Slough Borough Council that I need space. I’ve given them medical details and letters to say this place isn’t suitable and they’re just not taking me seriously.
“They told me I’m on the housing waiting list but I’ve got to wait another six to ten years.”
Ms Kelly first applied to Slough Borough Council for a more suitable home in June 2022.
She also says she’s sent the council evidence including special educational needs assessments and a letter from her sons school all outlining her children’s complex needs.
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These include the need for outdoor space, space to calm down, and somewhere safer for her youngest son.
She also asked Slough MP Tan Dhesi to contact Slough Borough Council on her behalf in January this year.
But Mr Dhesi’s response says the council told him she would have a ‘considerable wait’ before she could be given a new home.
The council said the waiting list was 364 weeks for a three bedroom house.
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Its response to Mr Dhesi said: “Ms Sabrina Kelly has been registered on Slough Borough Council’s housing register as of 15 June 2022. Ms Kelly’s application has been placed into Band B for three bedroom accommodation.”
It added: “In the last financial year there was an estimated waiting time of 364 weeks for applicants in Band B requiring three bedroom accommodation. Due to the increase in demand this estimate is expected to rise.
“Due to the shortage of larger social housing units within the borough there will be a considerable wait before we can consider Ms Kelly’s application.”
Ms Kelly’s case comes after Slough Borough Council was reported to have the longest waiting times for social housing anywhere in England outside London – with an average wait of six years.
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The Observer also revealed that a ‘botched IT switchover’ meant Slough Borough Council went more than a year without re-letting empty homes.
Slough Borough Council did not provide answers to questions on Ms Kelly’s case.
But a spokesperson told the Observer that while Slough Borough Council has 5,970 council homes, 5,894 of them were occupied as of January.
